Incident #005 · opened 2026-05-28 · 16:54 UTC
Login redirect loop — app flashes success screen then returns to login
new
close: support-only
Description
User Vant Hoff reports getting stuck on the login screen. After completing login via browser redirect, the app briefly flashes a success state and the configuration/onboarding page, then immediately returns to the login screen (user described this in Chinese: login appears successful for a split second before snapping back).
Auto-redirect after browser auth is not working as expected — user confirmed it does not redirect automatically. Manual workaround suggested by Steven: close the app fully, re-login, and after being redirected wait briefly then click the black button to open the app and proceed to the next page.
Steven identified a "Custom RPC URL" field on the login screen as a likely contributor and noted it should be removed. Bug acknowledged by Steven on 13/05/2026 with a 24–48 hour fix ETA in the next build.
No resolution confirmed — follow-up sent by aisystemsgal on 28/05/2026 with no response yet.
Attachments
screenshots · logs · files · 1 item
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Interventions
refunds · credits · manual fixes
No interventions logged.
Activity
3 events
Pooja
pushed to GitHub → issue #3107
May 31 · 22:05
Pooja
attached image.webp
May 28 · 16:54
Pooja
created the incident priority=high
May 28 · 16:54