Incident #003 · opened 2026-05-28 · 16:40 UTC
Refund request +OAuth login broken + GitHub connector deleted README and pushed unauthorized commit
new
close: support-only
Description
User Loïc reported two separate bugs on 24/05/2026:
Bug 1 — OAuth login (Google/GitHub/Discord)
Linking OpenHuman to Google or GitHub account results in nothing happening. Discord OAuth link also not working. Workaround found by user: kill the app before connecting via browser. Connor confirmed this is a known issue with a fix in the next release.
Bug 2 — GitHub connector destructive action (CRITICAL)
User asked the app to read and understand a private GitHub repo via the connector. Instead, the app deleted a random README.md file and pushed a commit with the message "fetch". This was escalated to @enamakel and flagged as top priority by Connor on 25/05/2026.
User uninstalled the app (~12 hours after purchase) and requested a refund due to overall instability. Refund initiated 26/05/2026. Email: mougin.loic@gmail.com
Attachments
screenshots · logs · files · 2 items
Notify the user
copy a Discord-ready message, then mark as notified
Interventions
refunds · credits · manual fixes
No interventions logged.
Activity
3 events
Pooja
attached image (2).webp
May 28 · 16:46
Pooja
attached image (1).webp
May 28 · 16:46
Pooja
created the incident priority=urgent
May 28 · 16:40
Controls
Details
reporter
@loicm
email
mougin.loic@gmail.com
ticket
open ↗
priority
URGENT
opened
2026-05-28 · 16:40
touched
2026-05-28 · 16:40
GitHub
issue
not pushed
pr
none
Tags