openhuman/support · aayush · tinyhumansai/openhuman --:--:-- UTC
OpenHuman Support v0.1
Incident #029 · opened 2026-05-28 · 19:27 UTC

Homebrew install fails on macOS — "unknown keyword: bin" error; Discord bot online but not responding

mac-app connectors ui bug installer
new close: support-only
Description
User Maleick on macOS (aarch64 / Apple Silicon) reports two separate issues: Issue 1 — Homebrew install broken (v0.52.27) brew install openhuman fails with: ArgumentError: unknown keyword: bin inside a child process. Occurs across multiple MacBook devices. Formula appears to be fetching correctly (11.2MB verified) but fails at install time. This is a broken Homebrew formula — the bin: keyword is invalid in this context in recent Homebrew versions. User also installed via .dmg (aarch64) as a workaround. Issue 2 — Discord bot online but unresponsive User connected Discord and can see the bot is online, but the bot won't respond to messages. User unclear on which of the three Discord connection methods is needed, whether "Channels" are required in addition to bot setup, and whether a config file needs to be created manually. None of these questions were answered before the ticket was handed to the dev team. Both issues unresolved — forwarded to dev team on 28/05/2026 with no further response yet.
Attachments screenshots · logs · files · 4 items
image.webp
image.webp 664 KB
image (3).webp
image (3).webp 88 KB
image (2).webp
image (2).webp 76 KB
image (1).webp
image (1).webp 255 KB
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Interventions refunds · credits · manual fixes
No interventions logged.
Activity 5 events
Pooja attached image.webp May 28 · 19:27
Pooja attached image (3).webp May 28 · 19:27
Pooja attached image (2).webp May 28 · 19:27
Pooja attached image (1).webp May 28 · 19:27
Pooja created the incident priority=high May 28 · 19:27
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Details
reporter maleick.red
email
ticket open ↗
priority HIGH
opened 2026-05-28 · 19:27
touched 2026-05-28 · 19:27
GitHub
issue not pushed
pr none
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