openhuman/support · aayush · tinyhumansai/openhuman --:--:-- UTC
OpenHuman Support v0.1
Incident #025 · opened 2026-05-28 · 18:08 UTC

Scheduled tasks broken — agent reports "cron_add" not available in its tool registry

model-routing ui bug
new close: support-only
Description
User Ryan reported on 26/05/2026 that scheduled tasks cannot be set. The agent repeatedly responds that it does not have "cron_add" in its available tools. Screenshot attached by user in Discord. User also asked whether a messaging channel needs to be configured for cron to work — suggesting possible confusion about whether scheduled tasks require a delivery channel (e.g. Telegram, email) to function. This question was not answered before the ticket went cold. Connor acknowledged on 26/05/2026 and said he'd follow up, but no response has been provided. User followed up on 27/05/2026 with no reply. Root cause unknown — could be a missing tool registration, a plan/tier restriction, or a config prerequisite not surfaced in the UI.
Attachments screenshots · logs · files · 1 item
Screenshot_2026-05-26_at_1.32.17_AM.webp
Screenshot_2026-05-26_at_1.32.17_AM.webp 28 KB
Notify the user copy a Discord-ready message, then mark as notified
Interventions refunds · credits · manual fixes
No interventions logged.
Activity 3 events
Pooja pushed to GitHub → issue #3096 May 31 · 22:01
Pooja attached Screenshot_2026-05-26_at_1.32.17_AM.webp May 28 · 18:08
Pooja created the incident priority=high May 28 · 18:08
Controls
Details
reporter @ryan_30468
email
ticket open ↗
priority HIGH
opened 2026-05-28 · 18:08
touched 2026-05-31 · 22:01
GitHub
issue #3096 ↗
pr none
Pulls PR/issue state. Merged PR → status: fixed. Open PR → pr_open.
Tags